Sugamo Shinkin Bank was founded in 1922(Taisho 11th) by the residences of Sugamo, for their mutual support at the time of chaotic Taisho depression. At that time, the main office was located in the town office of Sugamo, and its history possesses an ideal of mutual support as a trusted bank. In 2005, it was certified as the first ‘Hospitality Business’ in its field of Finance.
The reason for their certification is due to this company’s motto: “To have happiness in making others happy.” This company has an un-separated hospitality body, committing themselves in social activities, product planning, alongside regular operations. For example, creating a service called “Nusutto Goyo (Thieves, you are under arrest)” in order to avoid Furikomi Sagi (fraud using deposit,) by staff directly talking to the customers, “Five minutes for you” to open the office five minutes earlier allowing staff members to prepare to serve customers, providing a more perfect condition, “Omotenashi Dokoro (hospitality place)” which provides a resting space during Sugamo’s street fair. These services are made to serve the customers better, and are designed to integrate into Sugamo city. For these reasons, ‘Sugamo Shinkin’ is regarded as a leading company for hospitality in the Financial industry.